Refund and Cancellation Policy

Location:
Plot # 19, Survey # 1628, Jadiyawadi Compound,
Near SAR Corporate Centre, Udhna Main Road,
Ring Road, Surat 395002

Contact Information:
Phone: +91 – 7802049647
Email: info@profuzon.com

Refund and Cancellation Policy:

At [Your Company Name], we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund and cancellation policy under the following conditions:

Refund Policy

  1. Eligibility for Refund:
    • Refund requests must be made within 3 days  from the date of purchase.
    • Items must be unused, in their original packaging, and in the same condition as received.
  2. Non-Refundable Items:
    • Certain items are non-refundable, including [list any non-refundable items, e.g., custom orders, perishable goods, etc.].
  3. Refund Process:
    • To initiate a refund, please contact us at info@profuzon.com or call +91 – 7802049647. Provide your order number and reason for the return.
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  4. Refund Timeline:
    • Approved refunds will be processed within  7-10 business days . The refund will be credited back to the original payment method.
  5. Shipping Costs:
    • Customers are responsible for return shipping costs, and these will not be refunded.

Cancellation Policy

  1. Cancellation Requests:
    • If you wish to cancel your order, please contact us at info@profuzon.com or call +91 – 7802049647 as soon as possible.
  2. Eligibility for Cancellation:
    • Orders can be canceled within [number of hours, e.g., 24 hours] of placing the order. After this period, cancellations may not be accepted.
  3. Cancellation Confirmation:
    • Once your cancellation request is processed, you will receive a confirmation email. If the order has already been shipped, you may need to follow the return process as outlined in the Refund Policy.
  4. Refund for Canceled Orders:
    • If your order is canceled before shipping, a full refund will be issued within [number of days, e.g., 7-10 business days] to the original payment method.

Changes to the Policy

  • We reserve the right to modify this refund and cancellation policy at any time. Any changes will be effective immediately upon posting the revised policy.

If you have any questions or concerns regarding our refund and cancellation policy, please feel free to contact us.